pk844 Privacy Policy

This Privacy Policy ("Policy") describes how pk844 ("we", "us", "our", "the Platform") collects, uses, stores, shares and protects personal data relating to users ("you", "the User") who access the pk844 platform at pk844.cam. It also sets out the rights available to you in relation to your personal data and how to exercise those rights.

pk844 is an English-language online gambling information and wagering platform serving Pakistani users and international audiences. Our platform is accessible to users in cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar, as well as internationally. This Policy applies to all users of the Platform, regardless of their location.

We are committed to handling personal data responsibly, transparently and in compliance with applicable data protection principles. This Policy should be read in conjunction with our Terms & Conditions, which govern your use of the Platform as a whole.

By registering an account, making a deposit or otherwise using the pk844 platform, you confirm that you have read, understood and agree to the collection and use of your data as described in this Policy.

In this Privacy Policy, the following terms carry the meanings defined below:

The categories of personal data we collect depend on how you interact with the pk844 platform. The primary categories are as follows:

• Full legal name
• Date of birth (for age verification purposes)
• Email address
• Residential address (city, province, country — e.g., Karachi, Lahore, Islamabad)
• Mobile phone number
• Chosen username and encrypted password
• Account currency preference (e.g., PKR)

• Pakistani CNIC (Computerized National Identity Card) image or valid passport scan
• Proof of address documentation (utility bill, bank statement)
• Selfie / liveness verification image for facial matching
• Source-of-funds documentation for higher-value transactions

• Deposit and withdrawal amounts and dates
• Payment method identifiers (masked card numbers, mobile wallet references — e.g., references to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah accounts where applicable as context only)
• Transaction history and account balance records
• Bonus and promotional activity records

• IP address and approximate geolocation data
• Device type, operating system and browser information
• Pages visited, session duration and clickstream data
• Log files and platform error reports
• Cookie and tracking technology data

• Live chat transcripts and support ticket correspondence
• Email communications between you and pk844 support
• Marketing preference records and opt-in/opt-out history

We collect personal data through the following means:

pk844 processes your personal data for the following specific purposes:

• Account Management: Creating, maintaining and administering your registered account on the platform.
• Identity & Age Verification: Fulfilling KYC obligations to confirm your identity, verify that you meet the minimum age requirement (18+, or higher where required) and comply with AML regulations.
• Transaction Processing: Processing deposits, withdrawals and bonus allocations in PKR and other supported currencies.
• Fraud Prevention & Security: Detecting, investigating and preventing fraudulent transactions, unauthorized account access and other security threats.
• Regulatory Compliance: Meeting Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF) and other applicable legal and regulatory obligations.
• Responsible Gambling: Monitoring account activity to identify patterns indicative of problem gambling and applying responsible gambling tools where appropriate.
• Customer Support: Responding to enquiries, resolving complaints and providing general account assistance.
• Platform Improvement: Analysing usage data to improve platform functionality, content quality and user experience.
• Marketing Communications: Sending promotional content where you have consented or where a legitimate interest applies — subject to your right to opt out at any time.
• Legal Proceedings: Establishing, exercising or defending legal claims where necessary.

Where applicable data protection law requires a legal basis for processing personal data, pk844 relies on the following grounds:

pk844 does not sell, rent or trade your personal data to third parties. We may share your data only in the following circumstances and only to the extent necessary for the stated purpose:

We engage trusted third-party service providers who process data on our behalf under formal data processing agreements. These include identity verification providers, payment processing partners, customer support infrastructure providers and platform analytics services. All processors are contractually bound to process data only for specified purposes and to maintain appropriate security standards.

We may be required to disclose personal data to regulatory bodies, law enforcement agencies, courts or other public authorities where required by applicable law, a binding court order, or a legitimate regulatory investigation. In such cases, disclosure will be limited to the minimum data required to satisfy the lawful request.

In the event of a merger, acquisition, restructuring or sale of all or part of pk844's business, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such change in a timely manner, and the acquiring entity will be bound by the terms of this Policy unless a revised Policy is provided to you.

pk844 may process or store personal data in countries other than Pakistan, including in the jurisdiction of the platform's operating license. Where data is transferred internationally, we take reasonable steps to ensure that equivalent data protection safeguards are in place, including:

• Entering into data processing agreements that include appropriate contractual data protection clauses.
• Transferring data only to service providers in jurisdictions with recognized data protection frameworks where possible.
• Implementing technical and organizational security measures consistent with applicable data protection standards.

By using the pk844 platform, you acknowledge that your personal data may be processed in a country outside Pakistan. pk844 does not represent that the data protection laws of any such country are equivalent to those of Pakistan.

pk844 uses cookies and similar tracking technologies to support platform functionality and analyse user behaviour. The following categories of cookies are used:

You may manage or disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the pk844 platform.

pk844 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:

• Active Account Data: Retained for the duration of your account and for a reasonable period thereafter to support account reactivation or dispute resolution.
• KYC & AML Records: Retained for a minimum period as required by applicable AML regulations in the operator's license jurisdiction — typically five (5) years following account closure or the last relevant transaction.
• Transaction Records: Retained for the period required by applicable financial record-keeping regulations, typically five (5) to seven (7) years.
• Support Correspondence: Retained for a reasonable operational period to support dispute resolution and quality assurance.
• Marketing Data: Retained until you withdraw consent or until the data is no longer relevant for the stated purpose.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymized such that it can no longer be attributed to an identifiable individual.

pk844 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, disclosure or alteration. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and the pk844 platform.
• Restricted access controls ensuring that personal data is accessible only to personnel with a genuine operational need.
• Encrypted storage of KYC documents and financial data on secure servers.
• Regular security assessments and vulnerability testing of platform infrastructure.
• Incident response procedures for the prompt identification and containment of any personal data breach.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

Subject to applicable law and any overriding legal obligations (such as AML record-keeping requirements), you have the following rights in relation to your personal data:

To exercise any of the above rights, please contact our support team as detailed in Section 16. We may require identity verification before processing any data rights request to protect against unauthorized access to account information.

The pk844 platform is strictly for adults. We do not knowingly collect personal data from individuals under the age of 18, or under the higher minimum age required by the operator's license jurisdiction. Age verification is a mandatory step of the KYC process, and any account found to belong to a minor will be immediately closed and all associated funds returned subject to identity verification.

If you believe that a minor has registered an account on the pk844 platform, please notify us immediately through our support channels. We will investigate and take appropriate action without delay. Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gambling platforms.

The pk844 platform may contain references to or integrations with third-party payment services or technology providers. These third parties operate under their own independent privacy policies and terms of service. pk844 is not responsible for the privacy practices or data handling of any third-party service, and we encourage you to review the privacy policies of any third-party service you interact with in the course of using this platform.

References to payment context providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are provided as familiar Pakistani payment method context only. These references do not imply that pk844 has a data-sharing arrangement with these institutions or that they endorse gambling through this platform.

pk844 reserves the right to update or amend this Privacy Policy at any time. Where material changes are made to how we process your personal data, we will notify registered users by email or via an on-platform notice prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates the date of the most recent revision. Your continued use of the pk844 platform following the effective date of any revised Policy constitutes your acceptance of those changes. If you do not accept the revised Policy, you must discontinue use of the platform and request account closure.

We recommend that you review this Policy periodically to stay informed of how we handle your personal data and any changes to your rights or our obligations.

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or believe that pk844 has processed your personal data in a manner that does not comply with this Policy, please contact our support team through the following channel: